Customer Care

 

Great relationships begin with honesty and trust. Certified Steak and Seafood’s exceptional relationship with its customers stems from three simple principles: complete transparency, better products, and optimal customer service. All of which gives you a hassle-free, one of a kind experience you won’t soon forget.

Now, we don’t expect you to take our word for it. We back this by including a Certificate of Quality that denotes the test results given by a third party lab, both available online before you purchase, and in the box you receive. This certificate lists among other things, country of origin, species, and test results that certify its characteristics and freshness. You won’t have to worry about product adulteration or chemical pumping here! Just clean, pure steaks and seafood….. Every time! And if for any reason you feel the products we send you are not to your standards, just give us a call and we’ll make it right. Experience food the way nature intended.

Finding a quality product that is everything customers expect and more, is rare nowadays. Companies tend to go to any lengths to acquire new customers but then under deliver. At Certified Steak and Seafood, we like new customers, but we LOVE our returning customers. The best compliment we can receive is for someone to come back and order again because they were elated with their experience. Through qualified product sourcing, 3rd party lab testing, and hand packing the products, we’re constantly thinking about what drives our customers to return and how we can make that experience even better than the last. Questions and comments are appreciated, welcome and diligently reviewed.

 

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2 Comments

  1. Don |

    We tried the Prime Rib Roast this past weekend, which was our first purchase at CSS. It was the best roast beef we have ever had – period. Words cannot do this wonderful roast justice – it was simply amazing. Today, we bought some Prime Cowboy Steaks for our Memorial Day BarBQ, and we will be counting the days until then. Thank you, CS&S!

  2. Mary Otis |

    As a winner of Certified Steak and Seafood Company’s recent contest I won a $100
    cerificate. Picked scallops, teabones and EZ peel Shrimp to apply to my certificate.
    Just want to report that my family and I all raved about these Yummies and would
    definitely recommend any of them to you.

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